Shipping & Returns

 

 

WHAT IS YOUR SHIPPING POLICY?

SHIPPING | DOMESTIC
Orders are processed 7 days a week and most orders will ship within 10-14 business days after your payment is authorized and verified this doesn’t include weekends or holidays. All orders are shipped from China to the United States using ePacket Mail (first class) with a tracking number emailed to the customer upon shipment. We are not responsible for any packages lost, stolen or delayed by the postal service.

SHIPPING | INTERNATIONAL
International orders are shipped First Class Mail (14-30 days). Tracking information is available for International orders. Any custom fees or taxes associated international orders are the responsibility of the customer. Please note that customs authorities require us to state the value of the item directly onto the package. Orders will ship out within 5 days after your payment is authorized and verified this doesn’t include weekends or holidays.  We are not responsible for any packages lost, stolen or delayed by the postal service.

 

WHAT CREDIT CARDS DO YOU ACCEPT?

We accept all major credit/debit cards such as Visa, Mastercard, American Express and Discover

 

WHAT IS YOUR RETURN POLICY?
No Returns Or Exchanges. All Sales Final. 

Contact Customer Care via email regarding all online orders: info@hellobarbieonline.com